Feel forced to use AI because all the cool kids are? Don’t know the best way to use it to meet and exceed metric goals?
One of the best ways is to combine AI with human behavior through UX Research that uses AI in a substantive, authentic way rather than trend-chasing.
AI-speed, human-depth, usable results.
POV: You blink, and suddenly AI is running at TikTok speed. The secret? Let AI-based research do the heavy lifting (bye, endless guessing and missed product goals), so you can focus on the fun part: finding the story and making it hit. The real flex is not fighting the tools but teaming up with them. Same effort, way more impact.
AI is here to help you get folks down the funnel and make a purchase, but your competitors are already likely using it. They’re the ones who get curious first. You can either start letting research maximize the new tools now or watch someone else run the show while you’re still on the loading screen.
What Clients Say
“Working with Josh transformed the way we uncover and apply insights. He helped us significantly reduce the time it takes to get the information we need, while also pushing beyond surface-level findings to identify deeper, more accurate insights that other competitors had missed. His approach gave us clarity, confidence, and a real competitive advantage in understanding what truly matters.”
— Former Client
“We had worked with other consultants before, but none were able to help us hit the metrics that mattered. Josh came in, quickly identified what was being missed, and helped us achieve measurable improvements that had previously felt out of reach. The fact that one person delivered what larger teams couldn’t says everything about the value Josh brings.”
— Former Client
I want your product to actually make an impact, not just look good on paper. Here’s the UXR program that gets you there.
How to think about this tier: A guided handoff tier where I introduce your team to human-centered AI in UX research and show you how to safely start weaving it into the work you already do.
Under the hood: Your team wants to try AI for UX research, but you are not ready to go full cyborg yet. This is your low-key starter pack. You get to see how AI can make analysis and insights way faster, but you are still the one calling the shots.
If your team is getting the ‘so, are we using AI yet?’ question, but you do not have an AI or UX plan (or even a UXR), this is for you. Perfect for smaller squads who want to test the waters with AI, see how fast it can help with synthesis and insights, and keep it super low-risk.
What you get:
Meet your new favorite cheat sheet: A human-centered AI UX mini-playbook. It’s behind-the-scenes of how you actually used AI for this project, prompts, tools, guardrails, the dos and don’ts, all in one place. Bonus: there’s a checklist you’ll want to copy-paste for every future project.
Want to see how the AI magic actually happens? Here’s your step-by-step walkthrough, think transcripts to themes to slides, with all the prompts, steps, and those crucial ‘human check’ moments called out. Watch it, try it, remix it.
Live readout time: 60 to 90 minutes of walking you through the playbook, showing off the AI workflow, and answering all your ‘how do we scale this?’ questions. We’ll get into your company, your goals, and whatever else you want to throw at us. This is the part where it gets real (and a little bit fun).
How to think about this tier: A sidekick partnership for teams that already run studies, where I help you sharpen your research, level up your analysis, and put AI to work without losing nuance.
Under the hood: For teams who already research, but know it could be sharper, faster, and easier to act on. You keep owning the studies. I come in as a research and AI partner to tighten your plans, upgrade your analysis, and turn your existing work into clearer, more strategic decisions. Clarity Builder is ideal for teams with PMs, designers, or a solo UXR who are already conducting interviews and tests but are drowning in notes, repeating work, or struggling to get stakeholders to act on the findings. I come in as a sidekick to guide you through a rigorous study to get the deep insights needed to make an impact.
Great for product squads that already run research with active roadmaps and want reliable insights for a few key bets per quarter, but are not ready for a full, ongoing retainer.
What you get:
Research input review memo: A short written review (2–4 pages or equivalent slides) of 1–3 recent studies the team has run, highlighting strengths, gaps, and specific recommendations for improving questions, sampling, methods, and storytelling.
Optimized assets pack: A tighter discussion guide or usability test script, a clearer screener or participant profile, and a cleaned-up, decision-focused research brief to help your team gain deeper insights and run more successful research.
Co-designed study plan: A concise plan (1–2 pages or a few slides) for one live study you’re running, including research questions, methods, sample criteria, and how AI will support analysis.
Mid-study feedback notes: Written or recorded feedback after early sessions (for example, after 2–3 participants), with specific suggestions on adjusting the guide, flows, or tasks to improve signal.
AI-assisted analysis deliverables: A workspace or document (Notion, FigJam, Miro, or similar) showing transcripts or notes processed with AI, initial AI-generated tags or clusters, and your edits, merges, and annotations so they see what “human in the loop” looks like.
How to think about this tier: A fully managed research tier where I own the UX research program end to end and work with your teams to turn those insights into concrete roadmap decisions. You? Well, you can reduce stress knowing I’ll be reducing risk for your business.
Under the hood: An ongoing rolling research partnership for teams who want research, AI, and strategy woven into how they plan and ship. For teams that want research at the table every quarter. We plug into your roadmap, run ongoing AI-assisted UX research, and turn constant feedback into clear priorities, risks, and bets, so your team can move faster without flying blind. You get a fractional research and strategy partner who sits close to your product cycles, uses AI to keep synthesis fast, and keeps the work human, rigorous, and decision-ready.
What you get:
A steady cadence of AI-supported research: We work with your team to collaboratively identify the most impactful research to run based on your goals and execute up to 2 projects per month.
Ongoing roadmap input: We then work directly with your team to tie up upcoming bets, launches, and experiments.
Custom playbooks, prompts, and guardrails for your org, plus recurring readouts with stakeholders.
Quarterly roadmap input: A dedicated session each quarter to review what we learned, update bets and priorities, and identify risks or blind spots based on actual user evidence.
Team sessions (per quarter): 1–2 workshops per quarter for your product, design, or research-adjacent teams on topics like “Using AI in your own research without breaking trust” or “Right research at the right time.”
Collaborative building: Optional office-hours style time each week where PMs/designers bring live questions, prototypes, or hypotheses, and we shape the right research together.
Your Questions, Answered
How long does a typical project take?
Project timelines vary based on scope and complexity, but most engagements run between 6–12 weeks. I provide a detailed research plan before kicking off any work so you know exactly what to expect.
Do you offer post-launch support?
Absolutely. I provide flexible support packages ranging from on-demand Rapid Research to fully managed services, ensuring your questions are answered quickly while maintaining rigor.
Can you integrate with our existing UXRs?
Yes. My work is designed to plug into your team, not replace it. I typically come in to optimize the research you’re already running, streamlining synthesis, building AI-assisted workflows, or tightening up research ops, while your researchers stay focused on the work only they can do.
Let's Work Together
Ready to unlock new efficiencies and drive innovation? Reach out for a complimentary consultation to explore how our services can propel your business forward.
